Billing Specialist- Part Time

This position has been filled.


Company Description WildWorks creates interactive entertainment for kids that’s fun, substantive, and beautiful. Founded in 2003 by game industry veterans (originally as “Smart Bomb Interactive”), WildWorks builds and publishes blockbuster mobile, social and online games; including the #1 online playground for kids in the U.S., Animal Jam. Through a collaborative association with the National Geographic Society, Animal Jam incorporates rich factual content about science and animals, and provides free learning resources for teachers and parents through its “AJ Academy” portal. WildWorks is headquartered in Salt Lake City, Utah, with a satellite office in Amsterdam, Netherlands. The WildWorks team of 120 includes the best multimedia artists, engineers, designers, safety experts, and community support staff now working in interactive media. If you love making things millions of kids will enjoy, and you want to work on a revolutionary gaming project, this is an opportunity to join a highly collaborative team and create the future of Animal Jam, already the #1 MMO playground for kids. Animal Jam is developed at our studio in downtown Salt Lake City, Utah; 20 minutes away from spectacular wilderness and outdoor recreation, including the greatest skiing on Earth. As part of our team, you will work across multiple facets of the game’s development to deliver the greatest possible experience for players. We are looking for the best of the best; talented, fun-loving people ready to join an entrepreneurial company on a rocket ride to the pinnacle of children’s digital media. Job Description Duties include, but not limited to: - Processing and responding to credit card disputes and chargebacks. - Reviewing daily transaction records and reports - Resolving any billing or fulfillment issues - Assembling data for regular reports - Determining and sending partner fulfillment reports - Assisting team with game redemption code info - Helping test Billing related site changes - Communicate Billing updates and changes to team - Assisting in billing research matters - Part time position working approximately 25-29 hours/week in our Salt Lake City Studio Qualifications Skills required: - Superior written and verbal communication skills - Superior organization and problem solving skills - Ability to work in a fast-paced and ever-changing environment - Ability to work with coworkers and management from a variety of disciplines and remote locations - Ability to synthesize information from a variety of different simultaneous sources - Consistency in tone and performance - Ability to manage time and tasks efficiently - Expert Proficiency in Microsoft Word and Excel Backgrounds preferred, but not required: - Administrative, Office Management - Project and/or Client Management - Accounting/Bookkeeping/Banking experience - Experience working with Paypal, Cybersource, WorldPay, or BoaCompra

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